Best Health Degrees Releases National Rankings of Human Services Master's Programs - PRNewswire

Best Health Degrees Releases National Rankings of Human Services Master's Programs - PRNewswire Best Health Degrees Releases National Rankings of Human Services Master's Programs - PRNewswire Coursera Boosts Its International Presence With Several New Degree And Certificate Programs - Forbes Purdue adds externship program to certification prep courses for health care central service technicians - Purdue News Service Here's why Eastern Institute of Technology is your pathway to success - Study International News Best Health Degrees Releases National Rankings of Human Services Master's Programs - PRNewswire Posted: 19 Apr 2021 05:41 AM PDT DURHAM, N.C. , April 19, 2021 /PRNewswire/ -- Best Health Degrees ( ), an independent, free online source for information on healthcare degrees and careers, has released three rankings of the best Human Services

Two "Bright Outlook Occupations" Training Programs | Seekonk, MA Patch -

Two "Bright Outlook Occupations" Training Programs | Seekonk, MA Patch -

Two "Bright Outlook Occupations" Training Programs | Seekonk, MA Patch -

Posted: 11 May 2020 12:00 AM PDT

MTTI's 9 short-term, hands-on career training programs are reviewed twice each year by employers and industry specialists. Their feedback helps us continuously update curricula to ensure that the programs are producing graduates with marketable skills. While we continue enrolling only for those programs that have positive employment outcomes, certain industries are projected to grow much faster than average. Computer User Support Specialists and Medical Assistants are two Bright Outlook Occupations. Bright Outlook occupations are expected to grow rapidly in the next several years, or will have large numbers of job openings.1

During this unprecedented COVID-19 pandemic, many competent, talented workers have been furloughed temporarily or laid off indefinitely. If you are newly out-of-work, or just looking for a change of career, you may want to explore training for a Bright Outlook occupation in our Computer Service Technician / Network Installer or Medical Assistant training programs. While no industry is immune to down-sizing, many of our graduates in the IT and healthcare industry have been filling essential roles during the COVID-19 emergency.

If, after reading about some of these graduates, you would like to find out from a Financial Aid Representative what financial aid you may qualify for, please email us at: or call 508-336-6611. An Admissions Representative will answer your questions about the programs.

We also invite you to join us for a free & friendly Virtual Information Session about Career Training on Wednesday, May 20, 2020 (6-7 pm). To attend, please email you name, telephone number and email address to Rick Shaw: Rick will send you the link to the free online session.


MTTI Medical Assistant Graduates Working During COVID-20

2019 Graduate Devon Gomes and 2020 Graduate Ian O'Hern each work in practices that include newborns and babies. Ian says, "Babies have to be kept up-to-date with shots. We wear protective equipment including masks and goggles." Devon tells us, "We're learning to provide for patients in new ways—taking it day by day. Medical practices can't shut down."

Amanda DaSilva, another 2019 Medical Assistant graduate, works for a Primary Care practice. She says, "The COVID-19 situation has been scary. However, we are fortunate that where I work, we are well equipped with the essentials to continue providing patient care. Especially now, being able to provide care to those in need is very rewarding."

Ian tells us, "Learning hands-on to give injections and perform blood draws in MTTI's program was good preparation for what I am doing in practice." Devon says, "I never expected to be front and center during a viral epidemic. School prepared me 100% to work as a Medical Assistant and to continue learning on the job. Despite the challenges of providing patient care during the COVID-19 epidemic, I still wake up with a smile, knowing I am going to be helping people." Amanda adds, "Being a Medical Assistant is a great career choice. At MTTI you learn everything you need to get you started in the medical field. Once you've completed the Medical Assistant program, you'll thank yourself and will be very proud of your accomplishments."

Computer Service Technician / Network Installer Graduates Working During COVID-19

MTTI Computer / Networking Graduates also provide essential services, although they more likely have re-located from their employer's physical site, to work from home. Kimberly Tink, a 2019 Graduate, was hired as a Solutions Engineer (Support Engineer) at Spade Technology, where she had completed her internship. Employed only months when the Coronavirus (COVID-19) pandemic was recognized, she began helping her company set-up other workers at their homes, while she continued serving the company's clientele from her own home. "At Spade, I am front-line in responding to tickets (troubleshooting requests) clients submit. Spade has clients in multiple industries: insurance, engineering, biotech, scientific research companies, law firms. Many of them have multiple locations and hundreds of employees; we can get hundreds of tickets in a week. I can schedule myself, or escalate it to have someone at a higher level resolve the issue."

2015 Computer/ Networking graduate, Ryan DiMaio had just left a very comfortable position, supporting software used by primary care and medical specialty practices, to join a company that offered more opportunity to learn and an increase in pay. "I was still new in the position at Interbit Data, when the stay-at-home order was issued in Massachusetts. Fortunately, the company had agreed, when I was hired, that I could work part of the time at home. When COVID-19 hit, I wasn't worried that I would lose my job. My concern was whether being home every work day would interrupt my training as a new hire. My colleagues and I have been sending each other messages and looking virtually at each other's desktops. It turns out, it has actually been a pretty seamless transition for me."

Kimberly Tink credits her MTTI Instructors who "went above and beyond" to help her earn the industry credentials—Test-Out, CompTIA A+ and CompTIA Network+-that she needed to successfully enter the IT industry. Although she came to MTTI with an impressive art, business, computer graphics and internet support background—she wasn't getting interviews for the IT jobs she applied to. "I wanted to have a career in which I would receive the appreciation and recognition for my hard work, talent and skills. I found that, without the education behind you, companies won't hire or pay you a good salary. Investing my time and money at MTTI completely changed my level of confidence and my employment prospects."

Ryan's experience with medical software at his first job was certainly an advantage when he applied to Interbit Data. "But in my interview, when I was asked about tasks and skills that I had not done at my first job, I was able to say I was familiar with them from my program at MTTI—for example, Active Directory, VOIP, faxing. Once hired, I was able to pick up on implementing certain systems—including seeing events in Windows, virtual printer set-up, drivers, installing programs and features—because I had learned about them at school. Interbit Data offers companies software automation solutions that provide secure access to patient information, so that clinicians and hospital staff can communicate easily and effectively with patients to manage their care. During COVID-19, when hospitals need our help to send out reports and information, there is an increased urgency. I feel grateful that, in addition to having put myself in a good place for my career, I am also helping healthcare providers who are working hard to save patients' lives."

MTTI Education for Employment is Celebrating 35 Years

In 1985, area residents, Ward and Sharon Ring, began MTTI as a Workforce Program, bridging between employers experiencing shortages of skilled workers and unemployed or underemployed people needing marketable skills. Today they are joined by son, Eddie and daughter, Ali, who will bring the school and programs into the future.

MTTI is approved by the RI Council on Post-Secondary Education; accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) and licensed by the Massachusetts Division of Professional Licensure, Office of Private Occupational School Education. The school is approved by the United States Department of Education for Title IV Financial Aid Programs. Financial Aid is available for those who qualify. We are also Veterans Friendly and an Approved Vendor of Rhode Island and Massachusetts One Stop Center.

For graduation and placement rates, median debt of graduates completing MTTI's programs and other important information, visit: .

MTTI Education for Employment
1241 Fall River Avenue (Route 6), Seekonk, MA 02771
866-451-MTTI (6884) Toll Free / 508-336-6611 / /

Ex-Employees: Florida Career College Enrolled "Anyone With a Pulse" - Republic Report

Posted: 06 May 2020 01:38 PM PDT

The Orlando campus of Florida Career College, according to former employees there, would enroll, as one of them put it, "anyone with a pulse," even though the school's programs often failed to help students succeed. According to the ex-employees, the for-profit college's recruiters found homeless people in strip mall parking lots and lured them to campus by giving them hot dogs. They tricked others into campus visits by claiming they were offering job interviews.

The former employees say FCC admitted students whose physical and intellectual disabilities prevented them from doing the jobs they trained for, including a student whom the school enrolled in a dental assisting program even though she was legally blind and couldn't adequately see inside patients' mouths. The school also enrolled students whose convictions for violent crimes made them ineligible for positions they sought; students who didn't speak English, even though the programs were only in English; and high school dropouts who couldn't pass entrance exams without the school helping them cheat, which, according to multiple employees, FCC did on a regular basis.

All this recruiting and enrolling was aimed at cashing the taxpayer-funded financial aid checks for which lower-income students are eligible. 

"Once the student is in class," one of the former FCC Orlando employees told me, "they can't keep up with college level education and most fail out… Leaving thousands [of dollars] in debt and nothing to show for it."

"It's worse than you can ever imagine," another ex-FCC staffer said. 

"It was the worst three years of my life," said another of the former employees.

A fourth ex-employee would come home from work and say to his wife, "I could take 10 showers and I still feel dirty."  He called Florida Career College "the most corrupt institution I have ever seen in my life."

Former employees speak after new lawsuit filed

We recently reported on a devastating new class action complaint that former students filed last month against Florida Career College, which has about 6000 students on 10 campuses spread across Florida, and an eleventh in Houston, Texas. The school offers programs in business, health care, information technology, cosmetology, and HVAC repair. The chain is slated to get more than $17 million in emergency federal aid under the new COVID-19 relief bill. That's on top of a lot more federal money: In the last year for which data was available, 2017-18, Florida Career College received $75.3 million in student aid from the U.S. Department of Education, accounting for 87 percent of its total revenue, and got even more taxpayer money from the U.S. Department of Veterans Affairs to enroll student veterans.

FCC's programs, most of which are nine months long, cost between $18,450 and $51,925.

The new lawsuit alleges that Florida Career College systematically targeted African-American students with deceptive advertising and high-pressure sales pitches, and left those students with overwhelming student loan debt.

But four former employees, who worked at FCC's Orlando campus over the past decade, some as recently as 2019, provided, from the inside, even more damaging information about the school. Two of them reached out to me, independent of each other, and two others spoke with me after I heard from the initial two.  

All four former employees requested that I not identify them, at least for now, out of concern for their careers. But their accounts were entirely consistent with each other, in terms of describing programs, policies, events, and individuals, and also are supported by numerous internal campus and company documents I obtained.  The former employees have worked at other career colleges with controversial records, but all said FCC was the worst college they been at in terms of unethical and unlawful practices. 

Representatives of Florida Career College's parent company, International Education Corp. (IEC), have not responded to my request for comment, and nor have individual IEC and FCC officials named in this article. But in a statement last month to Forbes, Aaron Mortensen, IEC's general counsel, said the new lawsuit brought by former students "is baseless legally and factually."  And Steve Gunderson, the Republican former congressman who heads CECU, the for-profit college lobby group of which IEC and FCC are members, called the case "the classic harassment suit that has been used against my sector for the past 20 years. They allege every violation in the book and make every allegation of misconduct and hope one or two of them will stick." Gunderson, who claims that the bad-acting schools in his industry are all gone, did not responded to a request for comment. 

The four employees' allegations suggest, though, that, far from a baseless action, the new lawsuit against FCC is right on track, indeed long overdue, and if anything understates the abuses at the school. The new employee allegations underscore that FCC has no business getting taxpayer dollars, because it has been systematically deceiving students into attending high-priced, low-quality programs that, far from advancing their careers, wreck their financial futures with student debt. 

How FCC recruits students

FCC's Orlando campus has enrolled an estimated 500 to 1000 students at a time in recent years.  Most are black or Hispanic. Many are immigrants who speak mostly Spanish or Haitian Creole, with little command of English, even though the school is not approved for ESOL instruction. 

FCC staff, sometimes armed with hot dogs, recruited heavily in low-income neighborhoods in the Orlando area, like Pine Hills and Hiawassee, places with high crime rates and low high school graduation rates. FCC trumpets on its website, "NO HIGH SCHOOL DIPLOMA? Florida Career College can help! We've partnered with adult education providers so that you can meet all of your education and career training needs." 

FCC has taken strong advantage of an on-again-off-again Department of Education program called "ability to benefit" (ATB), which allows students without a high school diploma or GED to enroll in some college-level programs and receive federal aid, provided they pass an entrance exam. 

But one former admissions staff member said the FCC testing process, using Wonderlic exams, "is highly compromised… I've seen countless students who speak very little English pass this test via doctored test scores by … proctors," i.e. staff engaged to monitor the test-taking.  Another former staffer described the ATB testing at FCC as "corrupt as hell" — the school used paper testing, the employee said, because it's easier to falsify; school officials coach the students during exams; proctors change answers. A third employee claimed that management had a quota — 90% of applicants had to pass the ATB exam. FCC pays the proctors, who are licensed by the state of Florida, large fees for their efforts. The fourth employee said that a corporate trainer told proctors to instruct students to answer the questions they knew and leave the rest blank, so that proctors could more easily fill in the missing answers. A proctor who refused was terminated. One FCC education manager who expressed concerns about the enrollment, and suspicious entrance exam successes, of non-English speakers was also soon fired. 

But IEC also replaced some proctors over concerns about cheating, and at least one proctor's license was suspended by the State of Florida. 

FCC also enrolled many of its students simultaneously in an online high school, Brookshire International Academy, so they could obtain a high school diploma and be eligible for more FCC programs. One of the former staffers called the Brookshire program at FCC "a complete joke," saying there was only one on the ground instructor for some 300 Brookshire students at FCC Orlando, and that most students don't actually complete the high school program but are given their career training certificates anyway.  

For other candidates, one employee said, FCC staff simply forged proof of high school graduation.

One former admissions employee asserts that FCC staff pushed prospective students to enroll "out of fear of losing their jobs." FCC policies officially prohibited admissions staff from offering to pay for prospective students' bus passes, Ubers, daycare, and other expenses.  But admissions representatives, desperate to avoid being fired, went ahead and paid for such things anyway and even provided gift cards to entice students to enroll and remain in their programs.

Sometimes, though, the arguments against admitting a student weighed on the consciences of recruiters, and they tried to prevent enrollment. One employee recalls interviewing a student for the HVAC program: "I see this guy drooling. He was clearly mentally challenged. He had no high school diploma." The applicant had no reliable way to travel to the campus for classes. The employee didn't think the prospective student would be helped by FCC's HVAC program, so he "told him go home and think about it."  The next day, FCC allowed the student to take the ATB exam, and he somehow passed. The admissions office then told the HVAC instructor to "deal with it," that is, teach the student as best you can. 

The former employees said that a top FCC admissions manager, Michael Re, and Sherri Boyd, an admissions vice president at FCC's parent company IEC, rode herd on enrollment staff to sign up students. One said FCC Orlando had "a very abusive culture," and three of them referred to FCC as "a cult," whose mantra was "just fucking do it," meaning enroll students and keep them enrolled long enough to get their aid dollars. "We were brainwashed," one said, "into doing things you normally wouldn't do." The pressure from higher-ups was strong, and the money was good.

One instructional manager filed a complaint against Re, and I obtained that document from another source. In it, she charged that Re had created "a stressful and hostile work environment," that he had consistently overridden her concerns about overcrowded classrooms, and that other staff refused to help her, citing fear of retaliation from Re and Boyd. The manager wrote that when she sought out another manager to address the treatment of one student, "Michael began to yell at me and said he was the officer in charge, and you will not challenge me…. he was loud, aggressive and pacing while exhibiting violent nonverbal question. For the first time in my profession career – I was scared." 

FCC managers expected its Orlando recruiters to make 100 to 150 calls every day, to blast prospective students with texts, to "harass people," one recruiter said. FCC apparently bought many of its "leads," or names and contact info for prospects, from websites where people look for jobs, and the former staffers said that recruiters often told prospects that they were coming to campus to interview for jobs, not to enroll in school. FCC recruiters were directed to tell such prospects, over the phone: Were you looking for a job? I work at Florida Career College, and I might be able to help you.

The recruiters told prospects that FCC could get them "survival jobs," meaning jobs to sustain students while in school. But, says one of the former employees, "the survival job scheme was a joke. The idea was the Career Services would help the student find employment, once enrolled, that would help them complete school and make in-school payments. The Career Services Team did not have the resources to execute this program…. The entire point of this discussion was to entice the potential student to enroll." 

The recruiters were, as is typical for for-profit colleges, armed with scripts aimed at overcoming student objections as to matters like the cost of tuition and needs for child care and transportation to campus. 

One prospective student, according to a written complaint filed by a staff member, was so intimidated by aggressive admissions staff that she asked an instructor how she could exit the campus without the admissions staff seeing her: "The student said she felt pressured and did not know how to get out of this."

When, in 2018, Florida's veterans agency decided to remove FCC from eligibility for federal GI Bill funds, which help military veterans attend college, FCC did not tell at least some of its admissions representatives, who kept enrolling unsuspecting vets. 

FCC also fudged home addresses for homeless students so they could complete federal financial aid forms.

Trouble on campus

Many of the students had disqualifying criminal records. One FCC student had served twelve years after lighting her boyfriend on fire. Most HVAC repair companies won't hire people with felony convictions for residential repair work. Felony convictions also would bar graduates of dental assisting programs from working in most dentist offices. As many as ten dental students at a time had criminal convictions. FCC admitted them anyway, with IEC corporate staff overruling Orlando campus officials. FCC recruiters rarely informed students when they enrolled that their criminal histories might prevent them from getting hired. 

FCC also enrolled in its HVAC program a convicted sex offender who had recently been released from prison. He was caught in the bathroom engaged in a sex act with a young woman, enrolled in FCC's medical assisting program, who appeared to be intellectually disabled. The male student had been enrolled over the objection of the campus director, after admissions staff appealed to IEC.

Students also sold drugs out of the bathrooms, according to former staff members. 

FCC classes were frequently overpopulated, making it difficult for instructors to teach, but their complaints were regularly dismissed by managers focused on getting new students and thus new taxpayer money. Some classrooms, such as cosmetology and HVAC, had old, broken equipment or regularly ran out of supplies, forcing instructors to purchase their own.

When an instructor raised concerns about the legally blind student's inability to perform the duties of a dental assistant, noting also that the student was reading at a 6th grade level, she was overruled by management. 

Regulations required that FCC students have class activity at least every 14 days or else be dropped from their programs. The former staffers say management leaned on instructors to keep students enrolled, resulting in, as one put it, "rampant fraud." Another recalled an instructor meeting a student at a McDonald's to get the student to sign an attendance sheet, falsely certifying his participation in class. One academic director was fired, according to a staff member, after she repeatedly complained she was being asked to falsely certify the attendance of a student who never showed. 

One of the former staffers said that sometimes FCC failed to drop students even when the students requested to withdraw. 

The former employees said FCC Orlando had heavy staff turnover, with short tenures for campus presidents.  Sometimes staff were fired when caught engaging in recruiting abuses, while other staff who engaged in similar violations were promoted, and sometimes staff that complained about abuses were the ones fired. 

Graduates' difficulties finding jobs

Many of FCC's graduates had a difficult time getting hired in their fields — bad for the students but also potential trouble for the school. Approval by an outside accrediting agency is required for federal financial aid to flow to a school, and an accreditor is charged with verifying, among other things, a school's job placement performance. Until a few years ago, FCC's accrediting body was ACICS. Even though ACICS has a documented record of lax oversight, in 2016 the agency placed 9 of FCC-Orlando's 11 programs on probation for not achieving minimal job placement benchmarks.

FCC's current accrediting agency is Council on Occupational Education (COE), and the former staff say the Orlando campus is using tricks to avoid bad job placement numbers. The school can obtain waivers for students with difficult circumstances, such as a family illness, removing them from the count of unemployed students. One of the former FCC employees says that COE, the accreditor, "accepted waivers like candy." FCC also managed to get students counted as placed in jobs based on phony claims of self-employment, or if they worked a single day, according to of the employees. "The 50 percent job placement rate they claim," one ex-employee said, "is a lie." (COE did respond to a request for comment.)

UPDATE 05-13-20: Gary Puckett, COE's executive director, says, "We are investigating the matter."

FCC staff offered former students gift cards to go along with the job placement charade. But, says one of the former employees, gift cards were all may graduates got: "We were saddling them with all this debt and they are not making money."

Who owns FCC?

The staffers said that the top two officials of Irvine, California-based International Education Corporation, the parent company, were regularly on campus — president and CEO Fardad Fateri and chief operating officer Shoukry Tiab. Internal documents indicate that Orlando campus staff were in email communication with Tiab and with Sanjay Sardana, IEC's chief financial officer. 

In one 2016 message to the Orlando campus head and other IEC officials, Sardana counseled against deceptive recruiting: "We all want students to start but we need to be cautious about what we say and how we say it." He added that another company official had "sent quite a few notes and examples on misrepresentation." 

An online video shows Fateri, who was previously an executive at two other predatory, legally-troubled for-profit college chains, Corinthian Colleges and DeVry, preaching to FCC and IEC staff last year at a company event about "Why Just Working 'Hard' Doesn't Matter." In the video, Fateri says that he always tells his team, "I don't care how many hours you work. I care about what you produce and how you perform. You could work 14 hours a day — if your student attrition is six percent, you're terrible!" Fateri tells the assembled staff that bottom-line results, like keeping the dropout rate low, are important "because our students deserve it." 

A troubling inspection visit

Exactly what Fateri thinks FCC students "deserve" is unclear. A company internal audit report, based on an October 2016 visit to the Orlando campus by a lawyer and a compliance expert sent by IEC, includes a series of troubling findings.

The IEC report found that: the Orlando campus director of admissions told the instruction staff "that they can't turn anyone away for enrollment'; admissions staff monitored student attendance during the critical first 14 days and would ask instructors to mark absent students "as present stating that the student had forgotten to sign in"; "during the visit an instructor was terminated for falsifying attendance records"; "numerous students" told the career placement office "they were provided information during their enrollment process that was either incorrect or demonstrated that they should not have been enrolled;" and "Students have claimed that they were promised a job, referring to both the part-time 'survival' jobs while they're in school, and job placement in the field after they complete their program."  

The report found that a cosmetology instructor said "she was instructed to violate policies (regarding attendance and other accommodations) to which she flatly refused"; and "that Admissions is enrolling non-English speaking students. She stated that she finds this a bad … practice as the student is essentially forced to fail and drop." 

A financial aid official "expressed extreme displeasure with the lack of discretion by the Admissions department as they are enrolling students who are incapable of paying for school, unaware of the requirement of an informed decision regarding finances. The pressure from Admissions to 'make it work' with the students has caused [this official] undue hardship in violating his personal and professional ethics regarding the legitimatization of the student's financial aid files."

The report also found that "some classes were above the maximum ratio… The feeling from the department is that they are being pressured by admissions to open new sections when there is not yet space or an instructor in place."

Finally, the IEC report found: school files were in disarray making it impossible "to retrieve a file quickly during an accreditation visit or an audit"; HVAC equipment "does not work and the lab was extremely messy"; "Students were frequently roaming the halls throughout the day regardless of whether it was break time or not"; "[T]here are not enough computers for students to utilize"; "Campus does not maintain any documentation of complaints"; and some students lacked course materials when they begin classes. 

Another internal IEC email sent the day of the 2016 inspection visit echoed many of the same points and added more, including: "Through speaking with Career Services, our team was informed that numerous students … have had felony convictions which presents a challenge in successful placement." 

But according to the former employees, nothing changed as a result of the visit and report. No one implicated was fired. Instead, the report noted that Michael Re had recently been promoted to regional director of admissions. 

IEC, FCC, and COVID-19

IEC apparently worked to keep FCC Orlando's abuses from becoming public. When Orlando managers were considering firing staff members, company lawyers would quiz them on what derogatory information about the school the employee might know. And departing staff were pressured by higher-ups to sign non-disclosure agreements requiring their silence.

High-achieving FCC and other IEC school admissions representatives, meanwhile, were flown to annual events called Pinnacle, a weekend where they gathered at a fancy hotel for cocktails, meetings, and pep rallies addressed by Fateri. Pinnacle, said one of the former employees, is where "everybody drinks the Kool-Aid."

The former FCC  employees, still in touch with current FCC staff, say the Orlando campus has continued to conduct face-to-face interviews with prospective students during the pandemic.  With a campus parking lot full of vehicles, deputies from the Orlando sheriff's office visited the campus one day last month to enforce COVID-19 regulations.   

Meanwhile, FCC is seeking to move all its programs online, including hands-on programs like HVAC repair that the former employees believe are ill-suited to distance instruction. One called the effort to shift FCC programs online "a joke."

Fardad Fateri, meanwhile, presents a more positive outlook for his company. In the video capturing his 2019 remarks at the company's Pinnacle event, he concludes, "Please, please, please, try to find and recruit people to come join IEC. This is a fantastic time to be with this organization." 

Other former FCC employees, critical of the school, have contacted me this week; I haven't connected with them yet, but I may have more to report later. 

As disturbing as the new information about Florida Career College is, similar abuses continue at other for-profit colleges around the country, at time when Donald Trump and Betsy DeVos have trashed rules to hold predatory schools accountable, and with the potential for greater abuses as the COVID-19 era progresses. We'll stay on this story. 


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